
Swarovski crystal is a delicate material that must be handled with special care. Returns will be processed to the original payment method and will take up to 3-7 business days for the credit to be applied.įor Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email. The entire return and refund process may take up to 3-4 weeks from postage date. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. Once we have your return package we will register it and you will receive an email notification once return is processed. How much time do returns take to be processed? Our returns policy covers all items, including those on promotion or sale (with the exception of Gift Cards and Swarovski Masks if unpacked due to hygienic reasons). You may return your online order up to 14 days after receipt. Swarovski's top priority is our customer satisfaction. Unfortunately, Swarovski is unable to deliver to PO boxes or APO/FPO addresses at this time. Standard shipping time: 2-4 business days after processing and shipping.Įxpress shipping time: 1 business day after processing and shipping. No deliveries are made on weekends or public holidays. An express delivery option is available in selected states for last-minute purchases. Orders placed on weekends and national holidays will be processed and shipped the next business day. Orders placed from Monday to Friday by 17:00 EST will be processed and shipped the same business day.
